Contextualising Customer care for your subject or vocational area
Providing good customer care is a vital aspect of any job and employers prize it as an important skill across all areas of work. The activities in this section explore issues of non-verbal communication such as body language and tone of voice, and highlight the concept of the internal customer. They aim to provide you with ideas to bring up the issues of Customer care with your learners and help you to recognise where aspects of Customer care sit in your subject or vocational area.
Contextualising Customer care within Construction and the built environment
These activities will support you as you contextualise the theme of Customer care within Construction and the built environment.
Contextualising Customer care within Creative and media
These activities will support you as you contextualise the theme of Customer care within Creative and media.
Contextualising Customer care within Engineering
These activities will support you as you contextualise the theme of Customer care within Engineering.
Contextualising Customer care within Information technology
These activities will support you as you contextualise the theme of Customer care within Information technology.
Contextualising Customer care within Society, health and development
These activities will support you as you contextualise the theme of Customer care within Society, health and development.
Contextualising Customer care within Business studies
These activities will support you as you contextualise the theme of Customer care within Business, studies.
Contextualising Customer care within Foundation Learning Tier
These activities will support you as you contextualise the theme of Customer care within Foundation learning tier.
Contextualising Customer care within Hair and beauty studies
These activities will support you as you contextualise the theme of Customer care within Hair and Beauty.
Contextualising Customer care within Hospitality
These activities will support you as you contextualise the theme of Customer care within Hospitality.
Contextualising Customer care within Land-based studies
These activities will support you as you contextualise the theme of Customer care within Land-based studies.
Contextualising Customer care within Manufacturing
These activities will support you as you contextualise the theme of Customer care within Manufacturing.
Contextualising Customer care within Modern foreign languages
These activities will support you as you contextualise the theme of Customer care within Modern foreign languages.
Contextualising Customer care within Public services
These activities will support you as you contextualise the theme of Customer care within Public services.
Contextualising Customer care within Retail business
These activities will support you as you contextualise the theme of Customer care within Retail business.
Contextualising Customer care within Sport and active leisure
These activities will support you as you contextualise the theme of Customer care within Sport and active leisure.
Contextualising Customer care within Travel and tourism
These activities will support you as you contextualise the theme of Customer care within Travel and tourism.
Contextualising Customer care within your subject or vocational area
These activities will support you as you contextualise the theme of Customer care within other subject or vocational areas.